Country Inn & Suites by Radisson, Lubbock, TX

Great location, near our granddaughter and very easy to access. We felt it was a good value for the area.

The room was clean, and if it had a kitchen, I would've stayed longer.

Room and staff was ok. It was pritty quiet only because they didn't have very many gest.

The staff was super friendly and incredibly helpful. The air conditioner in our room stopped working on our second day there and they got us moved into a new room right away which showed that they cared about our comfort.

This ended up being the wrong hotel I had thought. There were two hotels named the same and they were not affiliated with each other, location was across town. It was a bit frustrating. I had stayed at the other hotel before and liked it, but when I got there, they did not have my reservation. I found that I had booked the other hotel. They said it happened often and encouraged me to cancel and stay there, but couldn’t match my nice rate. I asked how the other one was and one lady said it was older and most people chose to come back to them. Ugh, I didn’t know what to do and didn’t want to spend more money, so I decided to check out the other hotel. I’m glad I did! I was met with a calming, cheerful smile, asking if I was…..my name. I said yes! Feeling at ease. She totally understood my predicament and let me see my room and another room with a jacuzzi, since the pool was closed due to the bursted pipes in the bathroom from the freeze days before. The room was great! Bigger, very clean, nothing old like they warned, unless the fact the didn’t have charging ports, plenty of plugs though! The outside walkway was the only thing that seemed old and could use a fresh coat of paint, but it’s just well used from people liking to stay here, I’ll be back! Plus breakfast was great too!